QUESTIONS? SPEAK TO AN EXPERT AT Email: support@primehomegear.com Phone: +1(831)243-5577

Privacy Policy

Effective Date: August 4, 2025


1. Introduction

Prime Home Gear is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Prime Home Gear, registered in the United States.

This Privacy Policy applies to our website, https://www.primehomegear.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.


2. Definitions and Key Terms

  • Cookie: A small piece of data saved by your web browser to remember settings and preferences.

  • Company: Refers to Prime Home Gear, located in the United States.

  • Country: Refers to the United States.

  • Customer: The company, person, or entity who uses the Prime Home Gear website or services.

  • Device: Any internet-connected tool such as a smartphone, tablet, or computer.

  • IP Address: A unique address assigned to each device connected to the Internet.

  • Personnel: Employees or contractors of Prime Home Gear.

  • Personal Data: Information that identifies a natural person directly or indirectly.

  • Service: The website and online sales platform provided by Prime Home Gear.

  • Third-Party Service: Companies that help us operate, promote, or provide services.

  • Website: https://www.primehomegear.com

  • You: The user, visitor, or customer accessing our services.


3. Information We Collect

We collect information when you:

  • Visit our website

  • Place an order

  • Subscribe to our newsletter

  • Contact us

  • Respond to surveys or fill out forms

Personal Information Collected:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address


4. How We Use the Information

We may use your information to:

  • Personalize your experience

  • Improve our website and customer service

  • Process transactions and orders

  • Administer promotions, surveys, or contests

  • Send updates, confirmations, or marketing emails


5. Information from Third Parties

5.1 End User Information

We may collect publicly available social media information or analytics to improve customer experiences.

5.2 Customer Information

We may also receive fraud-detection signals or information from marketing partners.


6. Sharing Your Information

We may share your information with:

  • Third-party service providers (e.g. payment processors, shipping providers)

  • Affiliates within Prime Home Gear or The Palmerini Group

  • Legal authorities, if required by law

  • Buyers in case of business transfer or acquisition


7. Cookies and Tracking Technologies

We use cookies to:

  • Analyze traffic and trends

  • Remember user preferences

  • Track shopping cart and session data

You may disable cookies in your browser settings at any time.


8. Data Security

We use:

  • SSL encryption

  • Secure servers

  • Authorized access control

While we do our best, no system can guarantee 100% data security.


9. Data Retention

We retain your data only as long as necessary for legal, business, or operational purposes.


10. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Transfer data elsewhere

To exercise your rights, contact: support@primehomegear.com


11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.


12. International Data Transfers

Your data may be transferred outside of your jurisdiction, including to the United States, where our servers are located.


13. Links to Other Websites

We are not responsible for third-party websites linked from our service. Please review their privacy policies independently.


14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://www.primehomegear.com, with the effective date clearly posted.


Contact: support@primehomegear.com | 831-243-5577